Shipping: All orders placed in December will be dispatched within 2 working days up to Christmas.
You can also choose“Pick-Up”at checkout. Please send us an email before you come.

Pick-up & in-store shopping hours:
Tuesday, 16 December: 10:00 – 18:00
Wednesday, 17 December: 10:00 – 18:00
Friday, 19 December: 11:00 – 18:00
Saturday, 20 December: 11:00 – 17:00 [Misfit Sale, invite by newsletter]

We offer international shipping to both the EU and the US. If your country is not listed, please get in touch.

Each piece is handcrafted with great care and attention, and this process takes time. By placing a pre-order, you can secure the items you love. Delivery takes approximately 6 weeks. Once your pieces are ready, we’ll lovingly package and ship them to you, and you’ll receive a confirmation as soon as they’re on their way.

If you need something sooner, feel free to reach out so we can check the exact delivery time.

To reduce our environmental impact, stock items and made-to-order pieces are shipped together. If you prefer to receive your stock items earlier, please place a separate order for immediate delivery or in-store pickup.

You’re welcome to return your order within 14 days of receiving it. Please send me a message with the reason for your return.

Make sure the item is packed securely before sending it back. Once it arrives safely at the studio, I’ll process your refund (excluding the original shipping costs). As a small maker, I’m unfortunately not able to offer free returns at this time, so the cost of return shipping is the customer’s responsibility.

Returns and exchanges remain your responsibility until they reach the studio, so I recommend using a tracked service and keeping your proof of postage. All items must be returned in their original packaging and arrive undamaged.